FAQ

FREQUENTLY ASKED QUESTIONS

Product features

Does it support wireless connectivity?

The Luxvie 4K HD projector supports Wi-Fi connectivity, enabling easy streaming from platforms like Netflix and YouTube and screen mirroring via Miracast or AirPlay. It works with both 2.4GHz and 5GHz networks for smooth HD streaming and supports firmware updates over Wi-Fi.

Does it include a built-in apps for streaming?

The Luxvie 4K HD projector comes with built-in apps, including Netflix, YouTube, and Google Play, allowing you to stream and download content directly without the need for additional devices. More here!

Does it have built-in speakers?

The Luxvie 4K HD projector includes built-in speakers for convenient audio playback and also features an AUX port, allowing you to connect external speakers or sound systems if needed. More here!

What types of input ports are included?

The Luxvie 4K HD projector includes multiple input ports, including AUX, HDMI, and USB-A, ensuring compatibility with various devices for versatile connectivity. More here!

Product performance

What is the lifespan of the projector lamp?

The Luxvie 4K HD projector lamp has a lifespan of approximately 30,000 hours, providing long-lasting performance for years of use.

What is the input lag, and is it suitable for gaming?

The Luxvie 4K HD projector has perfect input lag, making it an excellent choice for gaming. It delivers a smooth, responsive experience with minimal delay, ensuring that fast-paced games and quick reflexes are well-supported. Whether you're playing action-packed titles or competitive multiplayer games, the projector's low input lag ensures a seamless and immersive gaming experience without noticeable stuttering or delay.

Can it be ceiling-mounted or placed on a tabletop?

Yes, the Luxvie 4K HD projector can be mounted on the ceiling or placed on a tabletop. It offers flexible installation options, allowing you to choose the setup that best suits your space and viewing preferences. Ceiling mounting is ideal for a more permanent, out-of-the-way installation, while a tabletop setup provides easier mobility and quick adjustments.

How easy is it to set up and adjust?

The Luxvie 4K HD projector is easy to set up and adjust. It features a simple installation process, whether you're placing it on a tabletop or mounting it on the ceiling. The intuitive interface and clear setup instructions make initial setup quick and hassle-free. Additionally, it offers easy adjustments for focus, keystone correction, and image positioning, ensuring that you can achieve the perfect viewing experience with minimal effort.

Shipping & returns

Do you offer free returns?

Yes, we offer free returns for the Luxvie 4K HD projector. You can return the product at no additional cost if needed, providing a convenient and risk-free shopping experience. More via: Return & refund policy

Is support available via email, phone, or live chat?

Yes, support for the Luxvie 4K HD projector is available via email, phone, and live chat. You can reach customer service at:

Email: luxvie.contact@gmail.com
Phone: +358 44 231 4216

MORE VIA: Contact support

How long does the shipping take?

Due to very high demand and order volume, shipping for the Luxvie 4K HD projector can take up to 10 - 14 days for delivery. However, most orders are typically delivered within 7 - 10 days. More via: Shipping policy